Terms and Conditions

The PMU Circle Cancellation Policy

You can then cancel your membership at any time to The PMU Circle (The PMU Circle Online Ltd).

Once you subscribe to a monthly, or annual membership and once your account has been accessed, no refunds will be available.

Whilst your account is active, you will instantly have access to all available classes (depending on the Tier of membership you are subscribed to)

Should your account go to ‘on hold’ status or be cancelled, you will no longer be able to access The PMU Circle Classes and you will be removed from the member’s Facebook group.

You can re-sign up at any time, however, once cancelled your current pricing is no longer locked in. If prices have increased, your new account will be at the new billing price.

The PMU Circle Refunds Policy

We pride ourselves on user satisfaction. If you’re thinking of cancelling your subscription or if you’re not happy with something, please send us an email on info@pmucircle.com to see if there’s anything we can do to help.

Contact

Layla Hinchen and her team can be contacted on info@pmucircle.com.

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Privacy Policy

It is The PMU Circle Online Ltd’s policy to respect your privacy regarding any information we may collect from you, which you may provide to us, in the circumstances set out below.

Accordingly, we have developed this privacy policy in order for you to understand how we collect, use and protect your personally identifiable information (“Personal Data”).

We will only collect and use your Personal Data where:

• we have lawful grounds to do so, including to comply with our legal obligations;
• we are performing a contract with you for our services; and
• we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation (GDPR), we, (The PMU Circle Online Ltd), are the “data controller”.

If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.

Personal Data we collect via our website members.pmucircle.com, our social media channels (Facebook and Instagram), our mailing system (Mailchimp) and our payment systems (Paypal and/or Stripe)

Personal Data that you provide to us:

We only collect Personal Data where you choose to interact with us by signing up for a subscription.

 Personal Data we collect:

• Email address
• First name
• Last name
• Your business name (sometimes)
• Your address
• Payment type – Payment details are held by our payment processor, not us

Data that we collect automatically:

We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider.

We do not link this information with any Personal Data.

We may also collect data automatically through our use of cookies on the Website. Please see our cookie policy to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.

Use of your Personal Data

We will only use your Personal Data legitimately. We use your Personal Data to:

• process and manage your use of our website;
• manage your subscription to our website;
• respond to your questions, comments and requests;
• where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences and may be of interest to you;

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Sharing of your Personal Data

We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us.

These third parties may include social media advertising platforms such as Facebook, Instagram and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences.

PayPal and Stripe for the purpose of processing necessary payments and subscriptions.

You can view Paypal’s privacy policy here and Stripe’s privacy policy here.

We also use Mailchimp for processing and holding Personal Data that allows us to provide our subscription service. You can read their privacy policy information here: Mailchimp Privacy Policy

Keeping your Personal Data secure

We have implemented security policies and technical measures to safeguard the Personal Data we collect.

We maintain electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

Retention periods for use of your Personal Data

We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you.

We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.

Access to and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email on info@pmucircle.com

• see what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;
• ask us to change/correct your Personal Data;
• ask us to delete your Personal Data;
• object to the processing of your Personal Data;
• ask us to restrict the processing of your Personal Data;
• withdraw any consents you have given us to the processing of your Personal Data;  and
• express any concerns you have about third parties’ use of your Personal Data.

Contact

Layla Hinchen (The PMU Circle Online Ltd) and her team can be contacted on info@pmucircle.com

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